This video is simply amazing. The company Tesco/Home plus in Korea is something to be modeled after.
- They had a mission – To become #1 without increasing the #of stores
- They did market research on the market (customers)
- Create a solution – Create virtual stores
- Build and test – Try their creation first in the subways utilizing something everyone already has: a cellphone
- Utilize metrics – Use metrics to see value and build more
- (Assumed) Inspect, adapt, continue on
Love this. I would love even more to see how they did this inside the business. Absolutely fantastic.