August 21, 2012
by peter |
“If something good happens [at your client], take credit.” – Don Gray
When influencing a complex environment I’d take credit (and responsibility) for anything only if
A) we have a reasonable conceptualisation how my actions/presence could have the observed impact with a significant probability and
B) we have predicted the impact (or something very similar).
Otherwise, we might just have been lucky.
As Siraj phrased it in his Lean Influencer’s mantra:
“in God we trust, everyone else please bring data.”
(he might have quoted somebody else, I don’t remember)
The fact they pay a lot of money for our presence biases our clients to believe we make a difference. Let’s be careful, and honest:-)
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