Agile is about transparency, disclosure, and openness. Agile promotes open and candid communication between the development teams and the business. Frankly, Agile can never succeed without candid communication and feedback. If you’ve been around a business for long enough you know intimately how gossip works in the work environment. It’s simply counter-productive.
“Gossip kills possibility. It kills the business, or at least its real potential, which is essentially the same thing. We end up working harder to undermine our fellow workers than we work to make the business work out in the market place. Competitors couldn’t possibly thwart the possibility of our success to the degree we thwart it ourselves.” – Dan Pallotta
So what is Dan’s secret to killing the gossip-game?
Make ruthlessly honest communication, at all levels, priority number one.
For Dan and the rest of us, it seems that the true potential cannot be realized unless communication is placed above everything else. That has to start from the top. A culture of communication cannot sprout from the bottom up. And it could never be sustained that way. Embedding good communication throughout an organization means much more than setting an example. Being a servant leader maybe?
I’m not always too close to this, being an outside and objective viewer of things, but I can easily see very quickly how it infects organizations inside and out. Keep honest communication at the top of the backlog. That’s exactly where it needs to stay at all times.
[HT: Harvard Business Review]